Previous incidents

April 2024
Apr 15, 2024
1 incident

Slow Requests

Degraded

Resolved Apr 15 at 10:13am UTC

Requests are now all processing at normal speed. There is a delay on workflows still as the backlog is cleared.

3 previous updates

Apr 03, 2024
1 incident

Meta Service Issue

Degraded

Resolved Apr 03 at 08:45pm UTC

Meta have confirmed the issue is resolved.

The fix for the outage impacting service on Cloud API has been deployed and this issue is now mitigated as of 04-03-2024 at 1:45 PM PST. Thank you for your patience.

1 previous update

March 2024
Mar 13, 2024
1 incident

Azure South Africa Region

Degraded

Resolved Mar 18 at 04:30am UTC

This incident has officially been closed by Azure now additional bandwidth is online the services are no longer at risk.

If you require more information about this incident, please feel free to reach out to your account manager for more details.

23 previous updates

Mar 05, 2024
1 incident

Meta Disruptions

Degraded

Resolved Mar 05 at 09:00pm UTC

Meta have confirmed all services are restored to normal

2 previous updates

February 2024
Feb 05, 2024
1 incident

UK Outbound Calling

Degraded

Resolved Feb 05 at 03:43pm UTC

Carrier has confirmed the issue was in a DNS change made. Awaiting a detailed RFO.

3 previous updates

Feb 02, 2024
1 incident

WhatsApp Cloud Numbers

Degraded

Resolved Feb 02 at 08:28am UTC

360Dialog have confirmed resolution - we continue to monitor

3 previous updates