Previous incidents
May 2022
May 06, 2022
1 incident
Errors accessing platform - [4 min outage]
Degraded
Resolved May 06 at 01:16pm UTC
We have identified the cause of the issue and apologise for the inconvenience.
1 previous update
April 2022
Apr 25, 2022
1 incident
South Africa Incoming SMS
Degraded
Resolved Apr 25 at 01:37pm UTC
SMS MO has been restored. Resolution delay was caused by SMSC processes failing to start after forced shutdown due to AC failure. Engineers will remain on site to monitor the situation.
2 previous updates
March 2022
Mar 09, 2022
1 incident
WhatsApp sending errors
Degraded
Resolved Mar 09 at 09:11am UTC
We believe the issue is now resolved by WhatsApp
1 previous update