Previous incidents
June 2022
Jun 13, 2022
1 incident
Service Interruption to Incoming Calls
Degraded
Resolved Jun 13 at 01:54pm UTC
We have identified a routing issue between Xneelo and another datacentre. We have re-routed the traffic and the situation has stabilised.
1 previous update
May 2022
May 06, 2022
1 incident
Errors accessing platform - [4 min outage]
Degraded
Resolved May 06 at 01:16pm UTC
We have identified the cause of the issue and apologise for the inconvenience.
1 previous update
April 2022
Apr 25, 2022
1 incident
South Africa Incoming SMS
Degraded
Resolved Apr 25 at 01:37pm UTC
SMS MO has been restored. Resolution delay was caused by SMSC processes failing to start after forced shutdown due to AC failure. Engineers will remain on site to monitor the situation.
2 previous updates