In summary

Google Cloud had an incident which in turn affected Cloudflare. This resulted in errors or slow requests across many websites, and may have affected your customer's abilities to access your website and start a live chat.

Final update from Cloudflare

All Cloudflare services have been restored and are now fully operational. We are moving the incident to Monitoring while we watch platform metrics to confirm sustained stability.

Latest from Cloudflare

Cloudflare services are recovering quickly around the globe. WARP and Turnstile are operational, though a small residual impact remains and we’re working to eliminate it. The core KV service is restored, bringing dependent products back online. We expect further recovery over the next few minutes and a steady drop in impact.

We are seeing service levels returning to normal for Cloudflare on latency and error rates.

Update from GCP

All locations except us-central1 have fully recovered. us-central1 is mostly recovered. We do not have an ETA for full recovery in us-central1.

Update from Cloudflare

Cloudflare’s critical Workers KV service went offline due to an outage of a 3rd party service that is a key dependency. As a result, certain Cloudflare products that rely on KV service to store and disseminate information are unavailable including:

Access
WARP
Browser Isolation
Browser Rendering
Durable Objects (SQLite backed Durable Objects only)
Workers KV
Realtime
Workers AI
Stream
Parts of the Cloudflare dashboard
Turnstile
AI Gateway
AutoRAG

Cloudflare engineers are working to restore services immediately. We are aware of the deep impact this outage has caused and are working with all hands on deck to restore all services as quickly as possible.

Update from Cloudflare

We are starting to see services recover. We still expect to see intermittent errors across the impacted services as systems handle retried and caches are filled.

Update from GCP

Incident affecting Agent Assist, AlloyDB for PostgreSQL, Apigee, Cloud Data Fusion, Cloud Firestore, Cloud Memorystore, Cloud Shell, Cloud Workstations, Contact Center Insights, Dialogflow CX, Dialogflow ES, Google App Engine, Google BigQuery, Google Cloud Bigtable, Google Cloud Console, Google Cloud Dataproc, Google Cloud SQL, Google Cloud Storage, Identity Platform, Identity and Access Management, Memorystore for Memcached, Memorystore for Redis, Memorystore for Redis Cluster, Speech-to-Text, Text-to-Speech, Vertex AI Search

Multiple GCP products are experiencing Service issues
Incident began at 2025-06-12 10:51 (all times are US/Pacific).

Currently affected location(s)
Johannesburg (africa-south1)Multi-region: asiaTaiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Multi-region: asia1Sydney (australia-southeast1)Melbourne (australia-southeast2)Multi-region: euMulti-region: eur3Multi-region: eur4Warsaw (europe-central2)Finland (europe-north1)Stockholm (europe-north2)Madrid (europe-southwest1)Belgium (europe-west1)Berlin (europe-west10)Turin (europe-west12)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)GlobalDoha (me-central1)Dammam (me-central2)Tel Aviv (me-west1)Multi-region: nam5Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)Mexico (northamerica-south1)São Paulo (southamerica-east1)Santiago (southamerica-west1)Multi-region: usIowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

There is currently a widespread Cloudflare and Google Cloud Platform outage which may be affecting your connectivity to websites hosted behind these services.

https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
https://www.cloudflarestatus.com/

Azure is unaffected

We are seeing issues with connecting to Cloudflare. Investigating