Between 13:14 UTC and 13:19 UTC there was a brief network connectivity issue between Azure LHR, Azure JNB and OVH LON where connections where stalled or timed out.

For any customer whose voice is hosted in one of those Azure regions, but data is held in OVH London - this may have resulted in disruption to recordings.

The issue was automatically resolved when the network connectivity resumed.

This issue did not affect any other region than the ones listed.